Shipping Info

We appreciate your order placed on our website and kindly request your understanding as we process and prepare it. Please allow for a processing or production time of 2-5 business days before your order is shipped out.

We offer Free Shipping on orders over $100 worldwide. Make sure to take Free Shipping into account when comparing prices.

Shipping Options, Prices, and Times

USA
Standard Shipping                 Over$100             Under $100
7-10 Business Days                 FREE                    $4.99

Canada, United Kingdom, Australia

Standard Shipping                 Over$100             Under $100
8-15 Business Days                 FREE                    $6.99

Rest of World

Standard Shipping                 Over$100             Under $100
8-20 Business Days                 FREE                      $6.99

Estimated Time of Delivery: These are estimates and often arrive quicker. 

Order Fulfillment: 

Our manufacturing and warehouses are located in Xiamen City, China, ensuring efficient operations. All orders are shipped directly from our facilities in Asia for prompt delivery.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

Cancellation: We accept order cancellation within 24 hours after the order is placed. Normally, after 24 hours, we will not accept the return of custom products unless they are damaged upon arrival. In such a case, please make your claim within 10 days of receiving your products by emailing us at support@imkawaii.com and attach the photos of products as well as proof of purchase.

For more assistance please email to support@imkawaii.com